Privacy Policy

The online shop viskasmiestui.lt, operated by UAB "Joksita" (hereinafter – We), respects and protects the privacy of every customer and other data subject. This Privacy Policy provides essential information about what personal data we process, why, how long we keep it and what rights you have.

Key terms

Personal data – any information relating to a natural person who is identified or can be identified directly or indirectly (e.g. first name, surname, email address, telephone number, address).

Data processing – any operation performed on personal data: collection, recording, storage, use, transfer, deletion, etc.

Data recipient – a natural or legal person, authority or other body to which personal data is disclosed.

Consent of the data subject – a freely given, specific and unambiguous indication of the wishes of a properly informed person by which they agree to the processing of their personal data.

Lawful grounds for data processing

We collect and process your personal data only on the grounds provided for by law:

with your consent;
in order to conclude and/or perform a contract with you;
in order to fulfil obligations established by law (e.g. accounting).

Purposes of data processing

We process personal data for the purposes of selling goods and providing services, fulfilling and delivering orders, issuing invoices and providing advice.

What data we process

Data you provide when placing an order or registering: first name, surname or company name, delivery address, telephone number, email address;
data you provide when contacting us by email at info@viskasmiestui.lt or by phone;
data of contact persons of business partners and suppliers (first name, surname, email address, telephone number);
other data collected with your consent, which is defined in detail at the time we ask for consent.

Cookies

To ensure the smooth operation of the website and improve your experience, we use cookies – small text files that are stored on your device while you browse the website. They help remember your shopping cart, analyse how the website is used and improve it.

You can choose whether to accept cookies: you can disable them all or one by one in your browser settings. Please note that if cookies are disabled, some website features may not work.

Data retention period

We keep personal data no longer than necessary to achieve the purposes of data processing, or as long as required by law. We aim not to keep outdated or unnecessary information and to ensure that customer data is accurate.

Data disclosure

We provide your data only:

to partners who help fulfil the order (e.g. courier services, payment service providers) – only to the extent necessary;
to state authorities, where required by law;
to other third parties – only with your consent.

Data security

When processing personal data, we comply with the requirements of the General Data Protection Regulation (GDPR) and the legislation of the Republic of Lithuania, and we apply organisational and technical measures that protect data against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.

Your rights

You have the right to:

know and access what data of yours we process;
request the correction of incorrect, incomplete or inaccurate data;
request the deletion of data (“right to be forgotten”);
restrict the processing of data or object to its processing;
receive your data in a structured, commonly used and machine-readable format (right to data portability);
withdraw your consent at any time;
lodge a complaint with the State Data Protection Inspectorate.

Contacts

For questions about the processing of your data, please contact us by email at info@viskasmiestui.lt or by phone at +370 614 11652. We respond to requests within 30 days at the latest.